Privacy Policy

Last updated: 2 January 2025

At Creative on the Grind, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, purchase our products, or engage with our services. By using our site, you agree to the terms outlined below.

1. Information We Collect

  • We collect personal information you provide directly to us, such as when you:
  • Sign up for our newsletter
  • Purchase courses, memberships, or digital products
  • Book 1:1 coaching sessions
  • Contact us through our website forms

The types of personal information we collect may include your name, email address, billing information, and any other details you provide during these processes.

2. How We Use Your Information

We use the information we collect to:
  • Process transactions and deliver products or services
  • Send you updates, newsletters, and promotional materials
  • Respond to inquiries and provide customer support
  • Improve our services and website experience

3. Memberships, Courses, Coaching, and Digital Product Sales

Memberships – Your purchase of a membership in the Creative on the Grind Collective grants you access to live workshops, templates, and community resources.

Courses – Our self-paced courses are designed to guide you through growing your creative business. Course access is granted upon purchase.

1:1 Coaching – Strategy calls and coaching sessions are booked at a starting rate of $250 per hour. These sessions are tailored to your unique needs and business goals.

Digital Products – Digital templates and resources are delivered electronically and available for immediate download.

All sales for memberships, courses, 1:1 coaching, and digital products are final. Due to the nature of these services and products, we do not offer refunds or exchanges once the purchase has been completed. Please ensure that you carefully review all details before making a purchase.

4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with trusted service providers who assist in operating our website and services, but only to the extent necessary for them to perform these functions.

6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and remember user preferences. You can adjust your browser settings to refuse cookies; however, this may affect your ability to use certain features of our site.

7. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to update your details or request that we remove your data, please contact us at support@creativeonthegrind.com.

8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review the policy periodically to stay informed.

Contact us:

DeAndra Jalisa LLC Dba Creative On The Grind
support@creativeonthegrind.com